Performance Management & Employee Satisfaction

How are your employees performing at work? If performance is lackluster, employee disengagement may be the root cause.

 

That’s why understanding engagement and performance management is critical to success. It’s up to the organization and its managers to fuel engagement, which results in improved performance and productivity.

 

 

Why does employee engagement matter?

Companies with high engagement experience…

 

16% higher profitability

37% lower absenteeism

2.5 times higher revenues

65% reduction in turnover

18% increase in productivity

These statistics make a strong case for investing in employee engagement!

 

Many contemporary organizations are placing a greater emphasis on their performance management systems as a means of generating higher levels of job performance.  We suggest that producing performance increments may be best achieved by orienting the performance management system to promote employee engagement.  To this end, we use a new approach to the performance management process that includes employee engagement and the key drivers of employee engagement at each stage.  We present a model of engagement management that incorporates the main ideas of the paper and suggests a new perspective for thinking about how to foster and manage employee engagement to achieve high levels of job performance.

 

 

 

Three key drivers of engagement

 

• Connection: An employee’s connection to their boss, company and job
• Recognition: Compensation, appreciation and acknowledgment of achievements
• Performance: Development, feedback and professional growth

 

Performance management can improve all three of these drivers, directly improving employee engagement. And statistics support this connection:

 

• High-quality formal reviews increase employee performance by 25% and employment engagement by 35%
• 43% of highly engaged employees receive feedback at least once a week

 

Why direct managers exert the most influence?

 

Because direct managers are involved in the day-to-day performance management of employees, they are critical to driving engagement. To engage employees and improve productivity, managers should:

 

• Give high-quality informal feedback
• Accurately evaluate employee performance
• Articulate clear organizational goals
• Create clear work plans and timetables

 

The Barbelo Group's best practices can help managers have a direct influence on employee engagement—and the organization’s bottom line.

 

Employee Survey/ Assessment

 

Employee feedback is crucial to your organization’s health. Through:

 

• Employee satisfaction surveys
• Organizational culture surveys
• Employee feedback systems

 

you can create a healthy corporate communication that will lead to greater:

 

Employee satisfaction

Employee retention

Employee loyalty

 

With this information you'll be able to quantify how well your employees embrace your organizations goals, values, and mission

 

 

 

 

• A snapshot of your employees’ perceptions at any given time
• Valuable tool - important to develop a continuous employee feedback system
• Keeps you in communication with your employees and their changing perceptions, wants, and needs.
• Employee satisfaction can decrease instantaneously with changes in leadership, corporate decisions, or added tasks.
• A well-developed employee feedback system will prevent small issues from ballooning, keep rumors to a minimum, allow employees to share their frustrations, and encourage contribution of ideas for improvement.
• The continuous nature of the feedback system provides comparative data, a long-term look at successes and failures, and a record of both positive and negative trends

 

 

 

Performance Management Services & Benefits

 

• A custom working session that guides leaders through an effective and proven execution process for turning strategies into results.
• High-impact training that gives managers and their team members the skills to set and gain commitment to both the “what’s” (measurable goals and accountabilities) and the “how’s” (competencies), and ensures they are linked to overall business goals.
• Managers also learn to evaluate behavior and conduct meaningful performance reviews.
• Drive understanding of what a good performance management system can do and what it takes to develop or fix one.
• Uncover the links between performance management and other organizational systems.
• Develop specific strategies to ensure leaders and associates understand the performance management system and are working toward the same results.
• Overcome organizational barriers and challenges to implementing a successful performance management system.

 

 

 

More Reasons to Partner with the Barbelo Group

 

• We have developed hundreds of training including game boards, visuals, learning maps and computer based training
• Our unique ability to put together the best team to build impactful learning programs and our successful track record in measurable business improvement through Organizational Development makes us an enviable partner
• As a client, you will:
  • Get a world class  training based on proven studies and industry best practices
  • Have access to leading experts in the field of Business, Finance, Banking, Gaming, Technology, Organizational Behavior & Development
  • Achieve long term value results (business & team members) from the program and cost savings on program ownership
  • Have control of future direction and measure results
  • Decrease cost of developing and designing a program compared to building in house

 

Key Results and Impact

 

Participants experience, understand, & internalize key business concepts that are critical to knowledge based & service based companies and understands:

 

1. The inter-connected relationships of people, customers, & company processes
2. How customer satisfaction affects the bottom line
3. The importance & impact of maximizing team member utilization & productivity
4. The definition and context of a variety of financial terms
5. The true cost of team member turnover & lost customer
6. How to calculate profit-per-team member
7. Understanding how their daily decisions impact the company strategically and financially.
8. Team members at any level –
   • Understand flow of capital in the company
   • understand how the business generates profits today
   • Understand how it needs to generate profits in the future
   • Understand clients' business / personal issues
   • See the "big picture,"  - meaningful contributions to the business.
9. Common vision throughout the organization
10. A shared baseline understanding of financial- and management concepts
11. Enabled team members Introduce or reinforce an organization's own financial models and value-based management systems
12. Sharpen business acumen of team members.
13. Improve management financial acumen.